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Privacy Policy
Effective Date: Jun 1, 2023
Introduction
Sara Pet Stores ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourpetstore.com] (the "Site"), purchase our products, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, postal address, phone number, and payment details.
- Account Information: Username, password, and other authentication details.
- Order Information: Details about the products you order, including delivery and billing addresses.
- Technical Data: IP address, browser type, operating system, device information, and browsing activity on our site.
- Usage Data: Information on how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect from you in the following ways:
- To Process Transactions: To process payments, fulfill orders, and deliver products to you.
- To Improve Our Services: To understand how customers use our website and services, enabling us to improve and personalize your experience.
- To Communicate with You: To send you order confirmations, shipping notifications, and updates regarding your order or account.
- For Marketing Purposes: To send promotional emails, newsletters, and offers that may be of interest to you, provided you have opted to receive such communications.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with order processing, payment processing, website hosting, data analysis, and marketing. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to protect your data during transmission. Despite these measures, please be aware that no method of transmitting information over the internet is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You have the right to correct any inaccuracies in your personal data.
- Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Third-Party Links
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our site and updating the "Effective Date" at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sara Pet Stores
Unit 7a, Icknield Square
Birmingham, B160PP
[email protected]